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Emotional Intelligence
is an awareness of one's own emotions;
is the ability to manage emotions such as frustration, anger and stress;
as well as the ability to accurately perceive and assess others' reactions, needs and feelings and to respond appropriately.
We present the following EQ courses:
Self-Awareness
Improving Self-Esteem
Personal and Business Values
Stress Management
Anger Management
Listening Skills
Assertiveness Skills
Conflict Management
Building Trust
The Art of Self-Disclosure
Internal Locus of Control
Offering Emotional Support
Re-Evaluation
MODULE 9: BUILDING TRUST
What is trust?
The benefits of trust.
What destroys trust?
Obstacles to building trust.
Prerequisites for developing trust.
Factors that build trust.
DURATION: 1 DAY
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